Last Updated: 6/21/2026

Welcome to ROQUÉ. By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using our website.

1. General

ROQUÉ reserves the right to modify, update, or replace these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

2. Products

We strive to display our products, colours, fabrics, and details as accurately as possible. However, actual colours and appearances may vary depending on screen settings and lighting conditions.

All products are subject to availability.

We reserve the right to discontinue, modify, or limit quantities of any product at any time.

3. Pricing

All prices are displayed in PKR/USD.

We reserve the right to change prices without prior notice.

In the event of a pricing error, we reserve the right to cancel or refuse any order placed at the incorrect price.

4. Orders

Once an order is placed, you will receive an order confirmation.

ROQUÉ reserves the right to refuse, cancel, or limit any order for reasons including but not limited to:

* Product availability
* Suspected fraud
* Payment issues
* Incorrect information provided

5. Payment

Payments are processed securely through authorised third-party payment providers.

By submitting payment information, you represent that you are authorised to use the chosen payment method.

6. Shipping

Delivery times are estimates only and are not guaranteed.

ROQUÉ is not responsible for delays caused by:

* Couriers
* Customs authorities
* Weather conditions
* Events beyond our control

Risk of loss transfers to the customer upon delivery.

7. Returns & Exchanges

Returns and exchanges are subject to our Return Policy.

Items must be returned in their original condition, unworn, unwashed, and with all tags attached.

ROQUÉ reserves the right to refuse returns that do not meet these requirements.

8. Intellectual Property

All content on this website, including but not limited to:

* Logos
* Branding
* Designs
* Images
* Graphics
* Product descriptions
* Text

is the exclusive property of ROQUÉ and may not be copied, reproduced, distributed, or used without written permission.

9. User Conduct

You agree not to:

* Use the website for unlawful purposes
* Interfere with website security
* Attempt unauthorised access to systems or data
* Upload malicious software or harmful content

10. Limitation of Liability

To the fullest extent permitted by law, ROQUÉ shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

11. Disclaimer

Products and services are provided on an “as available” and “as is” basis without warranties of any kind, either express or implied.

We do not guarantee uninterrupted access to the website or error-free operation.

12. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Pakistan.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Pakistan/Peshawar.

13. Contact Information

For questions regarding these Terms & Conditions, please contact:

ROQUÉ

Email: contact@roqueofficial.com
Whatsapp: +33 6 75 22 34 67