Order Policy

Last updated: June 2026

By placing an order with ROQUÉ, you confirm that all information provided during checkout is accurate and complete.

All orders are subject to availability and acceptance. We reserve the right to refuse, cancel, or limit any order at our discretion, including in cases of suspected fraud, pricing errors, or product availability issues.

Once an order has been placed, it cannot be modified or cancelled after processing has begun.

Customers are responsible for reviewing their order details before completing checkout.

If an order cannot be fulfilled, any payment received for unavailable items will be refunded to the original payment method For any questions regarding your order, please contact us at contact@roqueofficial.com